On November 1, 2020, Microsoft released Dynamics 365 Project Operations offers and removed Dynamics 365 Project Service Automation (PSA) for commercial customers.

What is changing? 

DYNAMICS 365 PROJECT OPERATIONS

New application came on October 1, 2020. Going forward, all roadmap investments for the PSA software market will be done through this application.

DYNAMICS 365 PROJECT SERVICE AUTOMATION

There will not be any immediate disruption. Microsoft will work to transition you to at your pace. This service will continue running for customers on CSP until October 1, 2022 and EA until October 1, 2024, or until current contract ends, whichever comes first. Contract renewals will continue until October 1, 2021. Microsoft will offer a migration path to Project Operations. Current customers will be grandfathered into the new SKU and pricing.

PROJECT MANAGEMENT AND ACCOUNTING (PMA)

There will not be any immediate disruption. Microsoft will work to transition customers. SKU adjustments and entitlements for new customers will go into effect on October 1, 2020, moving from Finance to Project Operations. Microsoft will offer a migration path to Project Operations. Current customers will be grandfathered into the new SKU and pricing.

MICROSOFT PROJECT

Will be continued to be sold as PM and PPM solutions and common core capabilities Project for the web will incorporated natively into Dynamics 365 Project Operations.