Microsoft Forms Pro is now Microsoft Dynamics 365 Customer Voice

Written by BPS Team

Microsoft | Microsoft Dynamics 365

October 15, 2020

2 minutes

Customer Voice offers a comprehensive means to capture, analyze, and act on customer insights. Easily integrate Customer Voice into your everyday applications or workflow using the built-in integration. Capture feedback instantly with ready-to-use templates, and respond quickly using real-time update and text analytics.

Dynamics 365 Customer Voice is an enterprise feedback management solution that empowers everyone in the organization to develop enterprise-grade surveys to collect timely feedback from the customers and employees. With point-and-click simplicity and AI-assisted features everyone has the tools to create, send, and analyze custom surveys that integrate directly into the workflows and the organization’s business system.

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